Frequently Asked Questions:
How can I place an order?
The easiest way to place an order is via email, this is the clearest way to get your information to us and the easiest way for us to give you pricing. When placing an order the more information you give us, the better!
You can also call the store or come in Monday through Friday from 9-6 to place an order!
Are there design/ setup fees?
For screen printing orders there is an initial screen prep/artwork charge of $25 per screen (every color of the design= a screen). This fee then goes down to $10 per screen for future orders. We keep your artwork forever, but do have to re-burn the screen for every order.
If you are having a logo digitized (converted to a stitch".DST" file there is a one time digitizing fee- it is typically $40-$50 but it will depend on the size of the design and the stitch count. After this initial fee there is not a another setup fee, but keep in mind the size of your logo can not be altered. All embroidery orders are priced predicated off of the number of stitches in your design.
If you make my design, can I see it before you proceed with my order?
You can choose to have an emailed artproof before proceeding with your order! If you do choose to do this we will need approval before we can move forward with your order!
Can I bring my own items in the be printed or embroidered?
You can bring in your own items for printing and embroidery, however we will not be responsible for replacing your items if anything happens to your garments while out of our control,, and you will have to sign a waiver acknowledging this.
After I place my order how soon will it be completed?
Our turnaround time is generally 2 weeks from the time your order has been approved to make sure all product has enough time to come in and go through production. If you have a specific date you need your order for, be sure to tell us as you place your order, we will always try to accommodate everyone to the best of our ability!
Keep in mind altering your order (adding pieces, changing artwork) after placing your initial order can extend your turnaround time.
How can I see what kinds of product you offer?
We have a few different vendors we use to get garments in.
Visit Imprintable Wearables for t shirts, sweatshirts, sweatpants, polos, hats, and much more!
Visit Company Casuals for more corporate looks, 1/4 zips, polos, t shirts, sweatshirts, hats, and much more!
If you are looking for something specific that you can not find on these sites, be sure to email us and let us know what you are looking for so we can try to help you further!
Is there a Pricing chart I can look at to get an idea of the cost?
Because there are so many different variables that go into orders we do not have a pricing chart.
Embroidery orders are priced off of garment cost and the amount of stitches in your design.
Screen printing orders are priced off of the garment cost, number of garments, number of colors and inks being used.
Digital printing is priced off of the garment cost and amount of ink being used for your design.
The best way to get pricing is to email us an image of your design, having a visual is very helpful! And let us know what kind of garment or what type of item you would like to have printed or embroidered.
I know what I want to have printed but I do not have a graphic, can you help me?
Absolutely! If you have a rough idea of what you want, or know you just would like words printed we can work up a few ideas or layouts for you to choose from. This process can take several days depending on what is involved in your design, but we can send you the layouts via email once we have your ideas worked up!